ToolWorks May 2025 Product Updates:AI-Powered Maintenance, Smarter Dashboards & Better Reports

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Throughout May 2025, we rolled out a series of powerful updates across ToolWorks—delivered incrementally, week by week.

These updates are part of our continued effort to make ToolWorks smarter, faster, and more useful for tool managers, maintenance leads, and field teams. From AI-powered service task automation to improved dashboards, the latest features are built to save time and boost productivity.

Let’s take a closer look at everything that landed in May:

1. New Report: Assigned Orders

A brand new report to help you stay on top of daily tool usage.

See all tools checked out on a specific date and from a specific location
Includes return information
🔍 Filter by data, and job site
Export data for documentation or compliance

This is especially useful for supervisors reviewing tool movement for a shift or day.

2. AI Service Tasks Generator

Let ToolWorks AI take care of the busywork.

Automatically generate a checklist of service tasks based on the maintenance activity
Ensure consistency across similar types of equipment
Keep records of what was done and when

This smart assistant helps reduce errors and streamline service tracking.

3. External Service Provider Management

Easily track work done by third-party vendors.

Add external providers right into ToolWorks
Link their services to specific maintenance orders
Keep all maintenance history centralized

Ideal for teams that rely on contractors but want to keep everything logged in one place.

4. New Dashboard Widgets

Keep tabs on what matters most—at a glance.

Total Tool Value
Value of Tools in Maintenance
Value of Tools Currently Assigned

These financial insights help managers make data-driven decisions about asset utilization. We also added ability to edit your dashboard widgets. Make your dashboard work the way you do. Whether you're in the office or the field, your dashboard now fits your workflow.

5. Compact, More Efficient User Interface

We redesigned the layout to give you more space for what matters.

Removed the top bar and moved key items to the side nav
Cleaner layout with better vertical space usage
Optimized for desktop that are less than 700px tall!

This change makes it easier to review long lists, especially on displays that are wider than taller.

6. Enhanced Camera Experience (Mobile App)

Taking tool photos has never been faster—or clearer.

Improved quality with enhanced white balance
Auto-rotate to ensure correct orientation
Faster image capture and upload

Better for documenting tool conditions before and after use.

7. Full Check-In Records

View complete check-in details at a glance.

See all tools returned in one check-in transaction
Get the full context, not just item-level info
Use this alongside existing checkout info

This boosts transparency, especially when handling bulk returns.

8. Checkout & Check-In Photos

Add visual evidence at every stage of tool handling.

Take photos during tool checkout
Capture return condition with check-in photos
Improve accountability across field teams

A must-have for high-value or fragile tools.

9. Enhanced Location View with Map

Add, view, and manage locations with ease.

Drop pins to set or update addresses and coordinates
See all locations on an interactive map
View total tool count at each location

Great for multi-site operations that need quick visual oversight.

What’s Coming in June?

We’re not slowing down. Here’s what’s in store for June 2025:

UI improvements for compact screens (think small laptops, and field use)
Maintenance Cost Tracking to help you understand the true cost of servicing equipment
Better AI Integration for smarter recommendations and reporting
And of course, enhancements based on your feedback.

Stay tuned—ToolWorks is getting even better.

Start Using These Features Today

All these updates are now live in your ToolWorks account.

Thanks for being part of the ToolWorks journey. We’ll be back next month with even more updates.